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Frequently Asked Questions
General questions
What is included in my selling fees?
What is included in my lettings fees?
What happens if I don't sell my property?
What happens if I don't let my property?
Would I get more money for my property with a high street Estate Agent?
My property is already on the market. Can I use Purplebricks?
Do you ever release my personal contact details or information?
What are your Terms and Conditions if I agree to sell or let through you?
Are your Trustpilot reviews real?
How does Purplebricks work?
Getting started
How do I arrange a valuation?
How do I register without booking a valuation?
Instructing us and creating your property advert
When do I pay my fees and how do I make payment?
Do you hold my credit card or debit card details?
How do I review my advert?
What is the cost for a board?
Viewings, feedback, and offers
Can I suggest/recommend an alternative date for a viewing that is marked as not available?
Can I see all of my viewings, feedback and offers?
Conducting your own viewings
How to conduct your own viewings
